Shangri-La Dubai

Our stay was nothing but great. At the lounge Zineb checked us in with warmth, efficiency, ability to upkeep conversion while I had to wait. She made me feel welcome and valued. Olga greeted me making feel welcome. Zineb and everyone knew us by name. The lounge access provided excellent breakfast options, delightful afternoon snacks, and an evening happy hour, creating a comfortable space for both relaxation and productivity. I had to work during the trip, I used the conference room adjacent to the lounge, getting easy access to snacks and beverages. Team constantly offers something. Special thanks to Karim, Janeth, and Nikhil, who consistently responded promptly to every request. Their proactive and accommodating attitude truly made our experience outstanding. Highly recommended!

Very good breakfast. Good facilities, variety of restaurants. Good location.

I felt the Hotel, was in a great position to get access to Dubai esp the DIFC and restaurants. The staff were incredibly efficient and always were too happy to help and go that extra mile. There was a gentlemen by the name of Khodarahm who helped you get taxis. he went beyond the call of duty to get you that cab / uber super quick. So thank you. Pool was clean and bedrooms were 5 star. I went to the Chinese restaurant and Ukraine restaurant and I have to say they were worth checking out. Almel was a great Maitre D.

I hope this message finds you well. I would like to express my sincere appreciation for the exceptional experience I had during my recent stay at the Shangri-La Hotel in Dubai. The impeccable service, luxurious accommodations, and attention to detail truly stood out to me. The staff members were consistently courteous and professional, ensuring that all my needs were met promptly and with a genuine smile. Additionally, the breakfast options offered a delightful variety of cuisines that were both delicious and thoughtfully prepared. The hotel's location provided stunning views and convenient access to key attractions in Dubai, enhancing the overall experience. I am grateful for the memorable stay and look forward to returning in the future. Thank you once again for your commitment to excellence.

From the moment I stepped into the Shangri-La Dubai, I knew I was in for something special. This hotel is the perfect blend of luxury, comfort, and world-class hospitality. Every detail, from the immaculate rooms to the breathtaking views of the Burj Khalifa, reflects the highest standards of excellence. What truly made my stay unforgettable, however, was the exceptional staff. Everyone was warm, attentive, and genuinely committed to ensuring an outstanding experience. I’d like to give special recognition to Beshoy, who went above and beyond to make my stay not only enjoyable but truly unique. His professionalism, kindness, and thoughtful gestures made a lasting impression. He anticipated my needs before I even had to ask, and his positive energy added something truly special to my time there. The level of service at Shangri-La Dubai is second to none. It’s clear that the team takes great pride in creating a personalized and memorable experience for every guest. I felt incredibly valued and well cared for throughout my stay. I will absolutely return to Shangri-La Dubai, and I highly recommend it to anyone seeking not just a luxury hotel, but an unforgettable hospitality experience. Thank you once again to the amazing team, and especially to Beshoy for making my stay so exceptional!